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Benefit from the Digital Transformation

Digital Transformation refers to a process of adoption of digital tools and methods by an organisation, typically those that have either not been including the digital factor as part of their core activities or have not kept up with the pace of change in digital technologies.

Digitisation is viewed as a new source of growth, efficiency, or relevance in an increasingly digital world. This usually includes new communication and service delivery channels (including via mobile devices) with internal and external users, data-informed decision making and business processes based on larger and larger volumes of data, enhanced human resources capabilities and new procurement mechanisms.

Digital Transformation refers to a process of adoption of digital tools and methods by an organisation, typically those that have either not been including the digital factor as part of their core activities or have not kept up with the pace of change in digital technologies.

Digital Transformation

Digital Transformation in Decision-Making Sector

While the practice of digital transformation in private sector organisations has more tangible drivers (efficiency gains, market share, profit, etc.) and often more immediate results, the practice of digital transformation in government must also consider public purpose and involves additional factors of ownership and persistence of public data (especially identity), data security and privacy, digital service accessibility for everyone, and public digital literacy.

You can transform your business to a revenue-producing asset that lets you work as much or as little as you want.

Principles

  • Data-driven or data-informed decision-making – building consensus based on evidence
  • Openness – enabling transparency and access of information, sometimes by default
  • Design-driven – following a cycle of discovery, prototyping and delivery
  • Iterative – incorporating more agile working methods and rapid feedback cycles
  • User-focused – starting with user needs and testing early and often
  • Interoperability – maintaining an ability to share data and functions across systems
  • Privacy and security – preventing unauthorised access to systems and data
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